1Password wont save password on Geico web site

m_khan
m_khan
Community Member

When I tried to generate a password for Geico website it kept putting the new password into the first field which was asking for the old password. now it seems to have changed the password but won't auto fill it and I can't figure out what the new password is. also when I try to reset the password it interferes and I can't enter any text/numbers in the reset password fields.


1Password Version: 7.2.5
Extension Version: 1.15.1
OS Version: Mac OS Mojave
Sync Type: Not Provided
Referrer: forum-search:1Password wont save password on Geico web site

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @m_khan! Welcome to the forum!

    Can you please let us know the exact URLs on the Geico website that you used? I would like to run some tests here but I want to make sure I do it on the right pages.

    when I try to reset the password it interferes and I can't enter any text/numbers in the reset password fields.

    Can you please clarify what you mean with "interferes" here, and what "it" refers to?

    In the meantime, remember that every password that you generate with 1Password's generator is stored inside the app, under the Passwords category. Can you please check there and see if the password was saved?

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