I currently have 1Password for Windows and it's working fine for my personal vault and my team's work vault. I recently made two separate family accounts, one with my fiance and one with my parents and brother.
When I try to add either of those accounts to my 1Password for Windows, it says that the credentials are incorrect. However, I've successfully logged in with those exact credentials in the browser, as well as on my Android device (where the vaults are now added). Is there some sort of bug related to adding family accounts to 1Password for Windows? Or am I doing something wrong?
I'm using the information provided in the Emergency Kit, and I've made sure that the password I'm entering is correct. I've also scanned the QR code to make sure that the secret key and email are the correct ones. The first account that I added to the 1Password for Windows was my Personal vault, followed by my team's work vault. Is there any sort of way I can see a more detailed error about what exactly is going wrong with the authentication process?
1Password Version: 7.3.657
Extension Version: 188.8.131.52
OS Version: Windows 10 Pro
Sync Type: 1Password