I am unable to set up 1password on a new iPhone xs. Master password will not work. Thanks, Dan

Dan8Dan8
in iOS

I am unable to set up 1password on a new iPhone xs. Data was transferred from prior iPhone 7, app comes up but when i try to enter master password I get an incorrect password message. Thanks, Dan


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I am unable to set up 1password on a new iPhone xs. Master password will not work. Thanks, Dan

Comments

  • BenBen AWS Team

    Team Member

    Hi @Dan8

    I'm sorry to hear about the trouble. It looks like you also emailed us about this issue, in addition to posting here in the forum. To prevent a duplication of efforts I'm going to go ahead and close this thread, but rest assured we'll be in touch via email shortly. I'm sure we'll be able to help you get this sorted out. Thanks!

    Ben

This discussion has been closed.