Invite a family member with an individual account

Hello,

when I invite a family member wh has an individual account then 1Password creates a new account with the same mail address. I've tested it with test accounts. Is it possible that I can use the individual account for the new familiy member?

Thank you.


1Password Version: Not Provided
Extension Version: Not Provided
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Comments

  • Customer here, so I'm speaking from my experience.
    It is not possible to "adopt" an individual account into a family account. However I don't see much of a problem in having two 1Password accounts on one device, because you can have all of the vaults in 1Password sitting next to eachother and this works just fine.
    If your family member wants to get rid of his individual account, he could migrate all the data he has there into the "Private" vault, that is created for him and where only he has access to.
    Then afterwards and if he is 110% positive everything has been migrated, he can remove payment info from his invididual account and it will fall into freeze mode.
    After a few weeks or month time if he does not miss anything, he could logout the account on his device(s9 and even delete the individual account.

  • BenBen AWS Team

    Team Member

    Hi @Max77

    As Manaburner mentioned (thanks for the assist @Manaburner), it isn't possible to merge an individual membership into a 1Password Families membership. When you invite someone to join your family they are indeed going to have to create a new account within the family membership. They can either keep their individual membership as well and use both, or move the data from the individual membership into their vaults in the family membership and then delete the individual membership.

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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