Password read-only; windows 10

Jusr signed up to try the package - family free trial period. Every time I go to a login site I get the read-only message. This is really frustrating - I seem to be going in circles.


1Password Version: Not Provided
Extension Version: 4.7.3.90
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:password read-only

Comments

  • brentybrenty

    Team Member

    @GordonG123: "Read-only" means you've setup the standalone app without an account, and you do not have a license for it (which would remove the read-only restriction). Do you have data saved there already? If not, reset the app:

    1. Quit 1Password completely from the notification tray icon
    2. Open Windows File Explorer
    3. Paste the following in the address bar and press Enter: %LOCALAPPDATA%\1password
    4. Rename the data folder to data-backup
    5. Restart 1Password

    And then simply sign into your account to use that instead. I hope this helps. Be sure to let me know if you have any other questions! :)

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