Safari extension won't work

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JayDee
JayDee
Community Member
in Mac

After the latest update, my safari extension disappeared and when I try to download, it just spins endlessly. At one point 1Password prompted me to enable the extension and I said yes, but it's not listed among the installed Safari extensions.

1Password Version: 7.3
Extension Version: ?
OS Version: 10.14.5
Sync Type: 1password account
Referrer: forum-search:safari extension won't download

Comments

  • ag_kevin
    ag_kevin
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    Hi @JayDee ,

    Please try and restart your Mac and see if it starts working again. There is an issue, that we are currently looking into, that prevents it from working until after a restart. We will be issuing a fix as soon as possible.

    Thanks,
    Kevin

  • JayDee
    JayDee
    Community Member
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    Duh... obvious answer is obvious. That worked. Thanks. :)

  • Lars
    Lars
    1Password Alumni
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    @JayDee - hey, even if it's obvious, we don't always think of it under certain conditions. I'm just glad a simple restart solved the issue for you, as it has for other users, while we try to nail down what might be causing it in the first place. Cheers! :) :+1:

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