Shared vault syncs new login but not login moved from private vault.

Two users, two windows 10 computers, each with 1 private and 1 shared vault (shared with each other). I just created a new login in the shared vault. AS expected, that login appeared in the shared vault of the other user immediately.

I next transferred an existing login from my private vault to the same shared vault, and it appears in my shared vault but does not appear in the shared vault of the other user.

Strange that one login synced immediately but other did not. Is there a fix?


1Password Version: 7.3.684
Extension Version: 4.7.4.90
OS Version: Windows 10
Sync Type: iPassword.com

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @ebullister,

    This is quite strange indeed! Thank you for sharing it.

    Did that second Login appear in a Shared vault eventually? If it did not appear, please try to lock/unlock 1Password 7 for Windows and check if the issue remains. Also, please try to sign in to their account on 1Password.com in the browser and check if you see that Login item in a Shared vault there.

    Please let me know what you find. Thank you!

    ++
    Greg

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