1Pwd keeps crashing on first launch after boot

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m_w
m_w
Community Member

I have noticed that after the recent upgrade of 1Password, when I boot my iMac, log in, start 1Pwd and try to type in the search field it always crashes; I relaunch 1Pwd and then it works.


1Password Version: 1Password 7 Version 7.3 (70300020) 1Password Store
Extension Version: 7.3
OS Version: macOS 10.14.5 (18F132)
Sync Type: Family

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  • m_w
    m_w
    Community Member
    edited June 2019
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    Apple Crash reporter popped up - not sure why it took a few min for it to appear; anyway, here's an extract:

    `Process: 1Password 7 [311]
    Path: /Applications/1Password 7.app/Contents/MacOS/1Password 7
    Identifier: 1Password 7
    Version: 7.3 (70300020)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: 1Password 7 [311]
    User ID: 501

    Date/Time: 2019-06-09 14:22:14.565 +0100
    OS Version: Mac OS X 10.14.5 (18F132)
    Report Version: 12
    Anonymous UUID: xxxxxxxxxxxxxxxxx

    Time Awake Since Boot: 160 seconds

    System Integrity Protection: enabled

    Crashed Thread: 24 Dispatch queue: com.apple.root.user-interactive-qos

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000062a4c5e50600
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [311]

    VM Regions Near 0x62a4c5e50600:
    MALLOC_NANO (reserved) 0000600008000000-0000600020000000 [384.0M] rw-/rwx SM=NUL reserved VM address space (unallocated)
    -->
    STACK GUARD 0000700004204000-0000700004205000 [ 4K] ---/rwx SM=NUL stack guard for thread 1

    Application Specific Information:
    Performing @selector(searchFieldChanged:) from sender OPItemListSearchField 0x7fe5cf9ef030`

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @m_w!

    Just to make sure we are not missing anything, are you still able to send us the complete crash report to support+forum@agilebits.com?

  • m_w
    m_w
    Community Member
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    I've sent 2 crash logs; interestingly, this morning when I started my iMac, 1Pwd didn't crash.

  • ag_ana
    ag_ana
    1Password Alumni
    edited August 2019
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    @m_w thank you for the update! We have received your email and we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: TMG-77574-446

  • m_w
    m_w
    Community Member
    Options

    :)

  • ag_ana
    ag_ana
    1Password Alumni
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    :+1: :)

This discussion has been closed.