1Password Windows not showing attachments

Are you certain all of your devices are pointed to the same vault, @AgileByte? I'm wondering if perhaps your vault was converted by one of your apps and those reading the converted vault are the ones not able to access those attachments. If you tap Settings > Sync > Primary > Sync service, do you see an opvault at the end of the filepath under Dropbox or an agilekeychain?

Do you recall which app converted your vault, @AgileByte? You should still only have one OPVault per AgileKeychain you were previously using. Also, do you have multiple vaults in your apps and do you see this problem with all of these vaults or is it isolated to one?

I'm digging back in my memory a bit, but I want to say I've seen a similar issue with a Mac-converted vault before, @AgileByte, but at the time I'd seen just the one case so I didn't believe it was a systemic issue. I'll see if I can dig up that conversation and remind myself of what I found then. For now, could you give something a try for me? On your Mac, download one attachment you know is giving you problems on Windows. Delete the attachment from 1Password on your Mac, then re-upload/re-attach it to the same item. Check on your PC after if you're able to retrieve that one attachment after removing it and replacing it. Let me know what you find. :+1:

I expect it's unlikely this was an issue with any given update, @prje13. Certainly some changes have unexpected consequences, but we've not made any changes to that code in some time and 7.3.712 has been out a while. I'd expect to have seen more of this were it an issue with that update and this type of issue cropping up when the relevant code hasn't changed recently would be all the more surprising. Were these attachments created in some version of 1Password 7?

Normally, @prje13, my suggestion is to redo the import, but given the time elapsed, I suspect that's not practical as you'll likely have made other changes in 1Password 7. The best path forward will likely depend on a few factors. How many attachments are missing? I don't need an exact number, just trying to gauge how cumbersome just downloading them and reattaching them would be. Have you made any changes to the items those attachments are attached to since importing them? Finally, do you recall if you had to convert from Agile Keychain to OPVault? When I see these sorts of problems, that answer is almost universally yes, but better to ask to just in case. This should help me think up the simplest possible recovery path. It definitely can be done regardless – your old data isn't deleted when converted so it should still be there unless you've got rid of it yourself – but it could end up simpler or harder depending so want to make sure I've got my ducks in a row before suggesting what to do. :+1:

@prje13 - for eight items, that definitely sounds like the lowest-impact solution. :) Let us know if you hit any difficulties, and apologies for the difficulty.