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Why am I being charged $83 after upgrading to family plan?

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tejens
tejens
Community Member
in Memberships

I had a $10 credit. When I subscribed it automatically signed me up for the single plan which was $25 after the credit. But after I upgraded to family I am being charged $83. Doesn't seem correct. I should be charged about $49 instead with the $10 credit.

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Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @tejens: Tax would be my first guess, closely followed by currency conversion which some banks charge fees for, not being able to look into the specifics. The best thing to do would be reach out to sales@1password.com with the details since we're not going to be able to discuss account information here on a public forum anyway. I'm sure we can help you get sorted. :)

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