On my Mac I can login with my master password. On my iPhone or online it says incorrect login data.

Hi there
I updated from my old 1Password to 7.3 and a family subscription. On my Mac I can login with my master password. But if I try to use it on my iPhone or online it says „Ungültige Login-Daten“ which is german for incorrect login data.

What’s going on here? Can you help?



1Password Version: 7.3
Extension Version: Not Provided
OS Version: OSX 10.13.6
Sync Type: Dropbox
Referrer: forum-search:master password


  • Ok, it seams that there was set a new Master Password in the process. I found it. You can delete this post.

  • ag_anaag_ana

    Team Member

    Hi @Bolek!

    Welcome to the forum and thank you for the update! I am happy to hear that everything is looking good.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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