IOS vault bigger than the family vault after upgrading to subscription version

pattyneb
pattyneb
Community Member

Hello--I upgraded from 1password6 and the licensed version of this software because i notice no more syncing between my iphone/ipad and my mac. I upgraded to version 7 however the main family fault on my mac has 100 fewer items than on my phone. How do i retain the login items on my phone?
thank you


1Password Version: 7.3.3
Extension Version: Not Provided
OS Version: osx 10.14.5
Sync Type: dropbox (on iphone vault)

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @pattyneb! Welcome to the forum!

    You can move the missing items manually from your phone, if you know which ones are missing.

    I wonder if this happened because your devices have not been syncing for a while. If your phone had more items than your mac even before the migration, this would explain the difference in the item count.

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