All passwords NOT AVAILABLE sometimes just now.

ClickCardo
ClickCardo
Community Member

Was using app to copy/paste passwords while logging in here and a couple other websites over past hour. Twice when switching from browser to app ALL entries show NOT AVAILABLE until I hit a sidebar entry I believe. It does have me worried. Also last month just switched from DropBox to 1pw.com


1Password Version: 7.3
Extension Version: Not Provided
OS Version: 10.14
Sync Type: 1pw cloud.

Comments

  • Lars
    Lars
    1Password Alumni

    @ClickCardo - I don't think I've ever seen what you're describing -- at least, not if I understood you correctly. Your data literally had "Not Available" warnings? Were you using 1Password for Mac main app when this happened? The 1Password for Mac mini/browser extension? 1Password X? Signed in directly in a browser at 1password.com?

  • ag_ana
    ag_ana
    1Password Alumni

    @ClickCardo:

    Are you able to share a screenshot with us?

  • AGAlumB
    AGAlumB
    1Password Alumni

    Sounds good. We're here if you need us. :) :+1:

  • @ClickCardo

    You can email us the screenshot to support+forum@1password.com and then post the support ID you get back in the auto-reply from BitBot here. We'll take a look and see what we can find.

    Ben

  • ag_ana
    ag_ana
    1Password Alumni

    @ClickCardo,

    Thank you! We have received your email and we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: REZ-21136-634

This discussion has been closed.