1P 7.2 [Android] crashes when trying to WLAND sync with MacOS

tb2thee2
tb2thee2
Community Member

Hiya. I've been using 1P pretty much the beginning on MacOS, and definitely from the beginning on iOS — and syncing them for years. I'm new to Android, but it's not going well. 1P installs fine from Google Play, but when I try to WLAN sync with my MacBook Air, 1P crashes on my Android device (running Pie). I get the upsell screen ("Welcome to 1P 7") with sync options, the Android app can see my laptop, and it prompts me for the secret; and if I type in the wrong one, I get a quick red error saying it's wrong — a good sign, I think. Then something goes wrong and it dumps me back in the upsell splash. I've uninstalled and reinstalled, rebooted, etc, but no luck. I have no idea how to set about resolving this, so any advice would be greatly appreciated! 👍


1Password Version: MacOS 6.8.9 (689001)
Extension Version: Android 7.2 (July 22 2019)
OS Version: 10.14.5 (18F132)
Sync Type: WLAN

Comments

This discussion has been closed.