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Apple subscription want to convert to family

Mulkerrincj
Mulkerrincj
Community Member

I signed up on my phone today but want to convert to a family plan and don't see invite anywhere. What do I do???


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OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Mulkerrincj
    Mulkerrincj
    Community Member

    I see another thread that says cancel the subscription but how do I then use the app???? Help one of my accounts was compromised so I REALLY want to use your app and NEED to share it with family

  • Mulkerrincj
    Mulkerrincj
    Community Member

    Can you email me the answer?

  • Hi @Mulkerrincj

    We'd be happy to help you get upgraded to 1Password Families. The first step, as you say, is to cancel the subscription with Apple so that you can get switched over to direct billing. This won't prevent you from using the app in the mean time: you'll still be on a trial period. Please email us at support+forum@1password.com once you've cancelled the subscription from Apple and we can help you get things sorted from there.

    View, change, or cancel your subscriptions - Apple Support

    When you email us you'll get a support ID from BitBot. Please post that ID here so we can handle your request quickly and efficiently. :)

    Ben

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