Longtime user here. Several iPads, Mac and iPhone.
Latest versions, paid subscriber.
One older iPad mini had an old Primary vault which just cluttered things up (duplicate search results).
I realize I can control which vault is searched. And too bad I didn't just do that as now I'm in trouble.
Anyway it would not let me delete the Primary vault, claiming my password was incorrect, but I verified the Master password works on all other devices fine, plus at 1password.com website, and I have checked the emergency document printed out for safekeeping.
Anyway I finally got disgusted and just deleted the 1P app from that iPad, assuming I could redownload it and set it up afresh, without a Primary vault, just the Agilebits-hosted one.
But at the App store the "download" button is greyed out for the 1P app. I can neither "GET" it nor download it. Period.
I have been an early user of it since before subscription days, that might be a clue.
I want to reinstall it but cannot get it.
I noticed just now it requires iOS 12.2 but it was running fine on my 12.0, no issues, it even performed a software update today (after my problems, as a failed attempt to fix them) -- to again, all I did was try to delete a vault and that began my problem. Should have left well enough alone.
I am updating to 12.2, and it might help, but any comment you have is valued. I know for a fact the Master password I was using to delete the vault was correct, as I've explained, I can use it on multiple other devices and your .com web page....
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 12.0
Sync Type: Not Provided