Problem just started. Tried closing app and reopening, same thing
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:iPhone problem
I'm sorry to hear about the trouble. Is this happening when launching the 1Password for iOS app, or is it happening inside of another app such as a web browser with the autofill feature?
Please let me know.
This appears to be the same issue on which I posted yesterday. I still need to get the log off the phone and send it.
Thank you, we will wait for the diagnostics report so we can take a look.
This happens in just launching the 1Password app. Working on downloading logs
Who should I send the logs to?
Any emails should be directed to [email protected], please. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the diagnostics and ensure that this issue is dealt with quickly.
My human friends have received your follow-up email from your conversation in the forum and they'll be back with your shortly.
For your reference, this is your support ID:
Uploaded the logs, here's the confirmation
Thanks! We'll continue the conversation there.