How to stop 1password 7 from checking and nagging for updates on windows?

I know you can uncheck automatic update, but how to stop it from negging?


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Comments

  • brentybrenty

    Team Member

    @Woodpeckerbaby: That's not something 1Password does. Can you clarify the behaviour you're looking for though?

  • It does. Everywhere. In mini, in chrome and in the main app. There is a blue bar that keeps coming back asking to be updated

  • GregGreg

    Team Member

    Hi @Woodpeckerbaby,

    If you did not disable automatic updates in Settings, 1Password for Windows should update in the background and I wonder why it doesn't happen on your side. Could you please specify the exact version of 1Password 7 you have now? Thanks! :+1:

    ++
    Greg

  • I am running 7.3.684, and using 1Password in a place without regular internet access. I get hounded once per minute about proxy settings so it can check for an update. I cannot find any setting which tells the system to not check for updates. I have "Automatically update when the app is locked" disabled, but that doesn't have any effect.

  • bundtkatebundtkate

    Team Member

    There isn't an option not to try checking for updates, but I don't see anything popping up when I unplug my desktop from the internet so it may be that something about your network configuration is causing some misbehavior here. I'd like to ask you to create a diagnostics report from your Windows PC:

    Sending Diagnostics Reports (Windows)

    Attach the diagnostics to an email message addressed to [email protected] and include a link to this post in the body of your e-mail. That way I can "connect the dots" when I see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  If you post that number here, we can track down the diagnostics more easily and ensure that this issue is dealt with quickly. :+1:

    Once I see the diagnostics I'll have a better idea of what might be going sideways here. Thanks very much!

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