2FA field not working

Hello

In 1PasswordX extension I am not able to add one time password like I do in Windows app. It only adds an empty field with no purpose.


1Password Version: Not Provided
Extension Version: 1.15.6
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • kaitlynkaitlyn

    Team Member

    Hey @Naxterra! It looks like you're in the 1Password web app, which is what 1Password X opens to since it doesn't have the ability to create an item on its own. When creating a one-time password field that way, you'd have to paste in the string that often times comes along with the QR code when setting up 2FA. If you have a QR code to scan in the browser, then we've got an easy way to deal with that directly from the 1Password X pop-up. Here's an example screenshot for you:

    The arrow in the above screenshot is what you'll want to click when the QR code is on the page and ready to go. Once you do that, you should see the confirmation below, and your OTP will be copied to the clipboard so you can finish setting it up on the website (I used Amazon for this example).

    I hope this helps, but let me know if you have any questions!

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