Cant Sync Between Phone and Windows

I have 1Password installed on my phone. I have about 80 logins saved to it. In my vaults on my phone I show to have the rainbow circle showing all vaults, under my name is a personal vault, then under that, is a Primary vault. It looks like all my logins are in the Primary Vault. On the PC whether the app or through the browser, I can only see my personal vault. I need to either move my logins from my Primary vault into my personal vault, or set it so I can see my primary vault on the browser or windows app.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @bfullwood! Welcome to the forum!

    Please see this documentation page to move items from your Primary vault to your Personal vault, so that your items will sync automatically on all your devices.

    Once you have moved your items to the correct vault, we recommend removing the old Primary vault form the app so that there is no confusion about where the data is stored ;)

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