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How about helping a new customer the old way? [We do not offer phone support; happy to help here]

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tomjsz
tomjsz
Community Member
edited September 2019 in Memberships

I'm a new client, need help!!! Phone support please!!!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:How about helping a new customer the old way? It's called a "telephone"! what's the 800# for support

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  • Ben
    Ben
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    Hi @tomjsz

    My apologies but we don't offer assistance via telephone. We're happy to help here via this public forum, or via private email at support@1password.com.

    Ben

  • tomjsz
    tomjsz
    Community Member
    Options

    unable to download any passwords!

  • Ben
    Ben
    Options

    @tomjsz

    Okay. I'm sorry to hear that and I'd be happy to help troubleshoot. Could you please let me know:

    • What platform are you using 1Password on? (e.g. Mac, Windows, iOS, etc)
    • Which web browser are you using?
    • Have you installed the 1Password extension in your web browser?

    Thanks!

    Ben

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