Change account login

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Judge_Smails
Judge_Smails
Community Member
in Mac

Forgive me if this is a noob question - I searched for an answer but did not find one.

After installing 1PW on my wife's Mac (we have a family account), I mistakenly logged in as me instead of her to the 1PW app.
I have tried logging out, deleting the app and reinstalling, everything - it still thinks its me and I need the app to look for her master password and not mine.
How can I "fully" log myself out and log her in?

Thank you.

1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Corey_C
    Corey_C
    Community Member
    Options

    Hello @Judge_Smails,

    You have tried removing the account from 1Password in the app settings? If that doesn't work, we can simply reset the app itself. Open 1Password and click Help>Troubleshooting>Reset All 1Password Data. Then, when it opens up again, you can log in using the correct information for your wife.

  • Judge_Smails
    Judge_Smails
    Community Member
    Options

    Corey,

    I was able to go to 1PW -> Preferences -> Accounts and delete the family account.
    I then re-added my wife's account info and everything seems to work.

    Appreciate the follow up.

  • Lars
    Lars
    1Password Alumni
    Options

    @Judge_Smails - on behalf of Corey_C, you're quite welcome. Glad he was able to help -- and glad to hear you're back up and running! :)

This discussion has been closed.