Cannot sign into 1Password account on Mac 1Password7

Options
Smortions
Smortions
Community Member
in Mac

I add the details in and keep getting the error message "The operation couldn’t be completed. Software caused connection abort".

I have tried using my "old" master password and the new master password (that I created when I set up my 1Password account).

I have successfully signed into this account via the iOS app.

Any ideas?

Thanks.

1Password Version: 1Password 7 (Mac) 7.3.2
Extension Version: Not Provided
OS Version: Mac OSX 10.14.6
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @Smortions! Welcome to the forum!

    If the error message you are seeing does not include personal information, can you please attach a screenshot of it to your reply so we can take a look?

  • Smortions
    Smortions
    Community Member
    Options

    Hi, I tried again today and it worked...not sure why it failed yesterday, but all good now. Thanks for your help!

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Good to hear @Smortions! Thank you for the update :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.