Deauthorizing iPhone also deauthorized iPod touch

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FragileBits
FragileBits
Community Member

Within the last few days, due to having erased it and listed it for sale, I deauthorized my iPhone - and only my iPhone - via my profile settings, using web browser-based access on my computer.

When I subsequently tried to open 1Password on my iPod touch, it told me that the device had been deauthorized, so my vaults had been deleted and kicked me back to the on-boarding process.

Categorically, I DID NOT deauthorize my iPod touch.

So why did it delete all of my data and kick me out?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    You would have had to have deauthorized it yourself, whether intentionally or accidentally. Or you would have had to give your account credentials to someone else for them to be able to do it. If you restored one from the other, they may both have been recognized as the same "device" by the server though.

  • Did you restore your iPhone from an iPod Touch backup or vice versa? That would definitely explain this as the value that makes your 1Password install unique is stored in that backup.

  • FragileBits
    FragileBits
    Community Member
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    Thank you for your replies, but I did not do any of the above.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Okay. :)

This discussion has been closed.