If I upgrade to "license" will I get my logins back?

@tobindia - sorry to hear you're still having difficulties.

Is there any way to open 1Password Mini in the "Logins" screen instead of where it defaults.

No. If you click 1Password > Preferences > Mini, you'll see that your choices are "Suggestions," "Favorites," or "All Items." For most people, "Suggestions" is what they want. If you don't want credit cards appearing in 1Password mini (or any other item, for that matter), you can click individual items, click "Edit" then scroll down to the bottom of the item and set the "Display" section to "Never display in browser."

How do I login to an account and have 1Password automatically fill in the userid and password? Clicking "Open" on a website only opens the website.

That sounds like you have a copy of 1Password that isn't authorized via purchase. In 1Password 7 for Mac, you need either a standalone license or a 1password.com membership. If you look at 1Password's main window, do you see a "Read Only" badge on your items (will be in the top-right corner)? If so, this is the reason why you can't fill data: in Read Only mode, you cannot add, delete or edit any of your data, and you can't use the browser extension to save or fill items.

@tobindia

Have you purchased a 1Password 7 license, or are you using a 1Password membership? 1Password 7 is not a free upgrade. It requires either a separate license purchase or a 1Password membership. We're no longer advertising licenses, but they are available within 1Password 7 when downloaded from our website for customers who are already familiar with that situation and are comfortable with the "DIY" approach they offer. I'd highly recommend taking a look at 1Password membership, which will give you access to the latest versions of 1Password for all of your compatible devices (no more separate upgrade fees). You can read about the benefits here:

About 1Password membership

1Password 7 is required to use 1Password with Safari.

Ben

@tobindia

Licensing (or lack thereof) doesn't prevent you from accessing your 1Password data. Lacking a license may make your data read-only, but it won't make it inaccessible. If you don't have access to your data at all it isn't for licensing reasons. Where is your 1Password data stored, currently?

Ben

What do you currently see when you launch 1Password for Mac? If you see the welcome screen what happens if you close out of that window using the X in the upper left of the window?

Ben

@tobindia: We've been responding to you for days. Posting in multiple places just complicates and slows down the support process for everyone, including you. Please don't do that.

@tobindia: I've merged all of your posts into a single discussion so we can stay on the same page (no pun intended). If you'll let me know what questions you still have, I'll be happy to answer them. :)

@tobindia: Thanks for getting back to me, and for the clarifications. :)

So, my question is, simply, if I upgrade to a license, will I then be able to see all of my logins, Secure Notes, etc., and continue syncing with my IOS devices?

You can do it one of two ways: 1) Purchasing a license for 1Password for Mac version 7 will allow you to use that app with your data unrestricted (instead of "read only"), and it is compatible with 1Password for iOS, etc. You'll need purchase/manage licenses for any other versions you want to use, and sync and backup your own data. 2) Or you can get all of the apps and updates along with automatic offsite backup, and no license management or sync configuration -- you just sign into your account on each device to access your data.

A few questions:

1. If you do a Spotlight search for "1Password", do you find more than one copy of the app?
2. What do you see in Safari Preferences > Extensions?
3. Where do you have all of your 1Password data currently?

Thanks!

@tobindia: Thanks! Can you check that though? If you open 1Password for Mac, do you have all of your data there? It will be "read only" without a valid license or membership, but one thing at a time. :)

@tobindia: Thanks! I wanted to make sure since earlier it sounded like you couldn't find it. Since you've got all of your data in 1Password on your Mac, and then you can follow this guide to take you through signing up for a membership, migrating your data to the account, and setting up any other devices you want to use 1Password on:

Move your existing 1Password data to a 1Password account

And if you have any questions along the way, just let me know. Happy to help. :)

@tobindia:

Have you added your 1Password account to the iOS app as well?

@tobindia:

Then you should be all set :) The reason why the 1Password app on your iOS device is still asking for your old password is probably because you left your old Primary vault there. If you have migrated everything to your 1Password account already, you can remove the old vault from the app under 1Password Settings in the 1Password app > Vaults > Primary vault.

On behalf of Ana and the rest of the team you are most welcome. Thanks for your patience while we sort through this process with you. If there is anything else we can do, please don't hesitate to contact us.

Ben

Yes. :) To do that, from the menu bar, choose Vault > Switch to Vault > Primary. Then choose Vault > Delete Vault.

Ben