I am on 1Password for iOS 7.4.2 and 1Password Mac 7.3.2. Master Password not syncing between devices

Aguirre
Aguirre
Community Member
in Mac

I am on 1Password for iOS 7.4.2 and 1Password Mac 7.3.2. Master Password not syncing between devices after changing on OSX Mac.

iPhone still accepts old Master Password and will not accept new one. I have restarted, quit 1Password several times, etc. etc.

Is there a solution? I have seen this problem in the forums over many years.

1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: 10.14.6
Sync Type: iCloud
Referrer: forum-search:Master Password and syncing between OSX and iOS

Comments

  • Aguirre
    Aguirre
    Community Member

    Anyone?

  • Ben
    Ben

    Hi @Aguirre,

    We generally try to answer all inquiries within 24 hours. While we can often be much quicker than that, we most likely aren't going to be able to respond inside of 2 hours.

    Unlike with 1Password membership, this isn't entirely unexpected when using iCloud to sync (more on why in this blog post: How 1Password syncs changes to your Master Password). You may need to manually change the Master Password within 1Password for iOS as well. It would be worth while to confirm that changes to items are syncing properly as well.

    Thanks.

    Ben

  • Aguirre
    Aguirre
    Community Member

    Many thanks, Ben.

  • Ben
    Ben

    You're very welcome @Aguirre. If we can be of further assistance, please don't hesitate to contact us.

    Ben

This discussion has been closed.