New computer and account is frozen
jnkberry
Community Member
Switching to a new computer and the account is frozen on it. Signed in and everything fine just cant access psswords. Account is not frozen on old computer.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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Comments
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Hi @jnkberry,
Do you have only one account added to 1Password 7 on your computer, where you see "frozen" message now?
You can try starting over with 1Password 7 on this computer and sign in to your account from scratch. Let me know if it works after that. Thanks! :+1:
Cheers,
Greg0
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