I bought time ago 1Password and now the software indicates that my trial period has expired...

To whom it may concern.
I bought some years ago 1Password (directly from the web of the author, not through the apple store) and I can not use it now because suddenly yesterday a message showed up indicating that my trial period was finished... sorry but I did not have any trial period as I bought the software. Now I can not use it. I need a solution here and after reviewing the new policy of the company I hope that is not related to any subscription, as this was not the conditions at the moment of buying this product. If at that moment that would have been the case I would never have bought this product.

1Password Version: 1Password 6.8.9 (689001)
Extension Version: Not Provided
OS Version: MacOS Mojave
Sync Type: iCloud


  • ag_anaag_ana

    Team Member

    Hi @migue1! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: PQP-76469-573

  • Thanks, I will wait for your answer then.

  • ag_anaag_ana

    Team Member

    Thank you :+1::)

This discussion has been closed.