Backup file went missing

weuphrat
weuphrat
Community Member

A hard disk cleaning app removed my back up files and now backs are failing with an error domain message. How do I making things right again?


1Password Version: 6.8.9
Extension Version: 4.7.5.90
OS Version: OS 10.11.6
Sync Type: Not Provided
Referrer: forum-search:A hard disk cleaning app removed my back ups. How do I make a new back up?

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @weuphrat! Welcome to the forum!

    What does the error domain message say exactly?

  • weuphrat
    weuphrat
    Community Member

    I reinstalled the software and that seems to have solved the problem. Thank you for responding!

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome! I am glad to hear that everything is fine :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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