I have an Individual account (purchased from AgileBits) with time left. Apply to Family upgrade?

I have an Individual account (purchased from AgileBits) with half a year to go. I want to upgrade to Family. Will the balance from the Individual be transferred over? Do I need to cancel the Individual account first?

1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: OS 10.14.6
Sync Type: Dropbox
Referrer: forum-search:Apply balance of Individual account payment to upgrade to Family?


  • ag_anaag_ana

    Team Member

    Hi @bzuthrmac! Welcome to the forum!

    The remaining credit will be applied as a discount when you upgrade to a Families account :) And you do not need to cancel your Individual account first, you can convert it to Families directly.

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