I was double charged

I was doing my books for this quarter today and just realized I was double charged when I signed up! Can you please reverse one of the charges?

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  • ag_anaag_ana

    Team Member

    Hi @amyh! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

  • Thanks. I sent the email yesterday. Support number is PDS-38284-171. I hope to hear from someone soon!

  • ag_anaag_ana

    Team Member

    Thank you! I see that my colleagues have been helping you get to the bottom of this via email :)

    ref: PDS-38284-171

This discussion has been closed.