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i need to upgrade to a family membership but i signed up from itunes and cant upgrade

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jcohen411
jcohen411
Community Member
in Memberships

i signed up for an individual membership and have emailed customer service (supposedly 24/7) and have no way to upgrade to a family account. So i basically cannot use the platform yet to share my families passwords and protect everyone so i hope this helps expedite the process. Ironic thing is i am trying to pay them more money, yet this is the response.

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Referrer: forum-search:i need to upgrade to a family membership but i signed up from itunes and cant upgrade

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  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @jcohen411!

    I confirm that we have received all your emails. We are unable to share account information on a public forum, so we will get back to you via email as soon as possible :)

    ref: NIR-23588-672

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