How do I make sure my journalism account doesn't get billed?

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kim12345
kim12345
Community Member
in Business and Teams

Hi there,

I recently created a 1Password account and I am currently inviting all of my newsroom collegues too. I signed up from an account that said 1Password is free for journalists and the team account contains the name of the news platform I work for. However, if I login and click Billing, it says I only have 10 days left for my free trial. What am I doing wrong? Where can I make sure we stick to the free journalism account?

Thanks a lot, sorry if I have misread something,

Kim

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Referrer: forum-search:journalist

Comments

  • Ben
    Ben
    Options

    Hi @kim12345

    1Password for Journalism is a program that must be applied for. You can learn more about it, and apply, here:

    1Password for Journalism

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • kim12345
    kim12345
    Community Member
    Options

    Hi Ben, thanks for your reply and the link. Unfortunately, that link is exactly where I created my 1Password account for our newsroom. However, no one from 1Password ever got in touch with me to check if we’re “real” journalists. Any idea how I could avoid being charged from here? Thank you so much!

  • Ben
    Ben
    Options

    @kim12345

    Gotcha. I'm sorry to hear about that. Let me do some research and see what I can find out. So I can do that can you please email me from your work email at support+forum@1password.com with a link to this thread?
    https://discussions.agilebits.com/discussion/108628/how-do-i-make-sure-my-journalism-account-doesnt-get-billed#latest
    When you email in you should get a support ID. Please post that ID here so I can locate your message.

    Thanks!

    Ben

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