When I tried to store my first password I got a read-only message. I am unable to continue. Help!

nlynnecollins
nlynnecollins
Community Member

I am a new user. I am not techno savvy. I tried to enter my first password (bank account) and immediately got a read only flag. I can’t go further. What do I do next? I would love to talk to a human. I have been trying to do this for an hour or more.


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Referrer: forum-search:When I tried to store my first password I got a read-only message. I am unable to continue. Help!

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @nlynnecollins! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also emailed us about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: QZT-45948-149

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