Problem after reinstalling Windows 10

Morning,

I can no longer access my 1Password vault after a complete reinstall of my Windows 10 PC.
I have a number of backups named MyPasswords...agilekeychain_zip and MyPasswords...opvault_zip.

So I have two issues here:
1) Retrieve my license code which was lost when my PC died.
2) Restore the newest backup to 1Password r7.3.712

This is urgent as I have a number of applications dependent on 1Password.

Best regards
Steinar Winnem


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @Steinar_Winnem,

    Sorry for the troubles!

    1Password 7 for Windows does not support these types of backups at the moment, so please try to do the following to restore your data in 1Password 4:

    1) Download and install 1Password 4 for Windows from here.

    2) Set it up to work with a new vault.

    3) Go to Backup > Restore 1Password Vault from Backup.

    4) Navigate to your latest opvault.zip backup file and select it.

    5) Let us know how it goes.

    Thank you! :+1:

    ++
    Greg

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