Wiped Phone with Authenticator 2FA is still on

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Delusiona1
Delusiona1
Community Member
in Mac

Hello,

I can't access my account anymore. I still have the original email used to access the account, but I wiped my phone with the google Authenticator app not thinking to turn off 2FA.

Would you be able to turn off 2FA so I can access my account again? Feel free to send me an email to the account associated with my 1password app to verify.

Thanks,

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @Delusiona1! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, we will get back to you via email as soon as possible.

    ref: XFD-64372-884

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