To protect your privacy: email us with billing or account questions instead of posting here.

Membership Prices vary.

Options
xnetworkerx
xnetworkerx
Community Member

Hello, why is a different price displayed in the payment process as on the website?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • thightower
    thightower
    Community Member
    edited December 2019
    Options

    @xnetworkerx

    Usually when this is discussed its because:

    One requires paying a full year, at one time, to get the savings.

    The other is if you select a reoccurring monthly billing.

    Another possibility could be tax's etc. however, I highly suspect it's the billing cycle. Try selecting a bill yearly and see if your rate per month changes? Sorry, if it is selected yearly or monthly the screenshot is a little hard to see on my end.

  • xnetworkerx
    xnetworkerx
    Community Member
    Options

    It is selected for both annual accounts.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @xnetworkerx!

    @thightower is absolutely right with his explanation. - Thank you! :)

    Without seeing the details, it's hard to say for certain which one it is. Is it possible that VAT is being applied to your order? It's hard to see with such a small screenshot, but I think you should see if that's the case if you look next to the German flag.

This discussion has been closed.