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I just downloaded the app for my phone, I am stucks and the app won't engage.

Salsa2go
Salsa2go
Community Member

Downloaded app, yesterday, I think I did the register out of sequence and want to start over. App won't let me register the key assigned password is no longer available.
How do I start this over fresh?

Register says I have downloaded it but not registering on my Iphone


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Referrer: forum-search:I just downloaded the app for my phone, I am stucks and the app won't engage.

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @Salsa2go! I'm not sure what you mean by "register" in the context you used it, but if you recently created a 1password.com account and you're having trouble accessing it, the best thing to do is visit https://my.1password.com and try signing in there using your chosen Master Password, your Secret Key and your email address (don't post any of that information here in this public forum).

    If you're unable to sign in because you don't have or can't remember any portion of those credentials, and the account is only a day or two old and doesn't have any data in it that you can't live without, you can delete it by following these instructions. We only allow one Individual 1Password account per email address, to prevent abuse, so if you have an account you can't access, deleting it is the way to "free up" your email address. Once you've done that, you should be able to re-register for a new 1password.com account.

    If you can sign in at https://my.1password.com then all you need to do is use these instructions to add your 1Password account to your local 1Password applications (Mac, Windows, iOS or Android).

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