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Upgrade to 'families', currently on 'individual' plan through apple subscription

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fioreStephen
fioreStephen
Community Member

I want to upgrade to families, and I am on apple subscription for an individual. I followed the online knowledge base and opened a ticket after not finding a resolution — ticket # (MR-79583-354).


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Referrer: forum-search:upgrade to families, currently on individual plan through apple subscription

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  • @fioreStephen

    For your privacy and safety, we never answer questions regarding account's in the public forums. I was able to locate your ticket in the system, and I see you have been in contact with another team member. Please continue with that email discussion. Also, the ticket number you posted above is missing the beginning letter. Please, ensure that any replies include the complete number. This will ensure proper tracking and correspondence from team members. Thank you.

This discussion has been closed.