Every time using CCleaner, 1Password X resets it owns settings.

I am on Firefox, the latest version. 1Password X, last stable release.
Every time I use CCleaner, and it resets the settings for 1Password X to its defaults. So in my case, after I open 1Password X, I have to click again to on the saying "Enable the new look" and also turn off a vault I have under Accounts & Vaults.

Is this behavior natural?
Thank you.


1Password Version: 7.3.705
Extension Version: 1.15.7
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • kaitlynkaitlyn

    Team Member

    @r1ma – It seems like CCleaner is clearing your cache in Firefox. Do you know if that's the case? I can't say that I've used CCleaner myself, but I'm curious if you can adjust the settings so it won't clear Firefox's cache or cookies. That'll be your best bet in avoiding the settings being reset every time you run the app. Let me know what you find!

  • Yes, CCleaner does clear cache and cookies. I will test and see what happens if it doesn't clear these.
    So usually when it clears the cache and cookies, it will cause such a behavior?

  • kaitlynkaitlyn

    Team Member

    @r1ma – That's correct! Your 1Password X settings are cached in your browser, so clearing it will reset things. Based on my research so far, it should be fairly easy to adjust CCleaner's settings. They seem to have quite a few options when it comes to browser monitoring.

  • Thank you.

  • kaitlynkaitlyn

    Team Member

    @r1ma – For sure! Have a good rest of your day. :chuffed:

  • If you add 1password cookies to exception list, you won't encounter any issues.

  • Thank you @Naxterra

  • ag_anaag_ana

    Team Member

    @r1ma, I am happy to hear Naxterra was able to help you.

    Thank you, @Naxterra! :)

  • I was having this same issue. I found that CCleaner was listing a cookie with a name that was just a hex code with a few dashes (not a website).

    Turned out that that hex code cookie is a cookie setup by Firefox for add-ons. It was where Firefox was storing the settings for the 1Password add-on. When I deleted that cookie via CCleaner, that was when 1Password reset. I could tell easily tell it reset by clicking on the add-on and it would open up 1password.com in a new tab.

    Adding the cookie to my "Keep" list preventing CCleaner from resetting it. I would run CCleaner (and have CCleaner still clear the Firefox cache), and this time the 1Password add-on settings would stay. Clicking on the add-on would NOT open 1password.com in a new tab.

    Now I can set my display settings on 1Password add-on and it won't reset every time I run CCleaner.

    Here are screen shots of my settings in CCleaner that allow me to have the 1Password add-on not reset:

  • ag_anaag_ana

    Team Member

    Thank you for sharing this with the community @MikeCA77!

    (And welcome to the forum :) )

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