Terrible experience... Chrome extension doesn't work [Install and set up 1Password 7]

jdt123
jdt123
Community Member
edited January 2020 in 1Password 7 for Windows

Chrome extension is not working - when I click on the icon a popup says Looking for password helper then says cannot connect to 1password


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows
Sync Type: Not Provided
Referrer: forum-search:chrome extension

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @jdt123,

    Sorry for the troubles!

    Our companion extension that you installed in Chrome will not work without 1Password 7 for Windows, so if you haven't installed and set up 1Password 7 for Windows, please do so by following the steps in this article:

    Get the 1Password apps (Windows)

    Let me know if 1Password extension starts working after that. Thank you! :+1:

    ++
    Greg

This discussion has been closed.