can't register: destination address is shown as ".onepassword.com", not "onepassword.com"

Tried to register my account on my Galaxy S8+. Response that destination address incorrect. Destination address is shown as ".onepassword.com", not "onepassword.com"; therefore I can't register.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can't register

Comments

  • andiAGandiAG

    Team Member

    Hi @BillDillPassword, if you have an individual or family account then your sign in address is most likely https://my.1password.com (note that we use the number 1, rather than spelling it out).

    Give that a try, and if you're still having trouble, please send us an email at [email protected] where we can discuss your account in more private surrounds. Let me know if you email in and I'll keep an eye out for your email :)

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