Can't install extension in Vivaldi

Options
System
System
in 1Password in the Browser
This discussion was created from comments split from: Support for Vivaldi Browser.

Comments

  • onetom
    onetom
    Community Member
    Options

    Hello Vivaldi team,

    The Chrome extension still doesn't work for Vivaldi on macOS.
    Extension installation works without any visible errors.
    I click the icon of the browser extension
    Accept opening the 1password desktop app
    Desktop app opens, but the webpage in the browser just displays the following message after a few seconds:

    Looking for the 1Password app
    The 1Password app must be installed for the extension to work properly.

    Couldn’t connect to 1Password
    Make sure you have the 1Password app installed.

    The problem with this situation is that I can't get my credentials automatically filled when I'm standing on a login page.
    As a workaround:
    1. I can reveal 1Password desktop with Cmd-Shift-\
    2. Search for the site (which is already open in my browser)
    3. Press enter
    4. New tab opens; hopefully with my credentials filled
    5. Close the previous tab (potentially losing track of navigation history)

    I also can't capture new credentials because of this situation.

    So it's annoying...

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @onetom! Welcome to the forum!

    Can you please let us know what version of the 1Password desktop app and of the 1Password browser extension you are currently running? The Vivaldi browser version would also be useful.

    Thank you!

  • onetom
    onetom
    Community Member
    Options

    1Password browser extension: 4.7.5.90

    1Password 7
    Version 7.4.1 (70401002)
    1Password Store

    Vivaldi 2.10.1745.27 (Stable channel) (64-bit)
    Revision 0cff17186b317ac1935c017269c5e1e8c4620320
    OS macOS Version 10.15.2 (Build 19C57)
    JavaScript V8 7.9.317.33

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @onetom:

    Thank you for the additional information. Where is your 1Password app currently installed? Is it inside the main macOS Applications folder?

  • onetom
    onetom
    Community Member
    Options

    Yes, it is:

    lynx:~ onetom$ ls -lahd /Applications/1Password\ 7.app
drwxr-xr-x@ 3 onetom  staff    96B Nov 12 05:26 /Applications/1Password 7.app

lynx:~ onetom$ brew cask list | rg -i 1pass
1password

lynx:~ onetom$ brew cask info 1password
1password: 7.4.1 (auto_updates)
https://1password.com/
/usr/local/Caskroom/1password/7.4.1 (125B)
From: https://github.com/Homebrew/homebrew-cask/blob/master/Casks/1password.rb
==> Name
1Password
==> Artifacts
1Password 7.app (App)
  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @onetom:

    Thank you for the confirmation. Can you now try the troubleshooting steps in this documentation page that we wrote? They focus specifically on how to resolve the “couldn’t connect to 1Password” error, so I am hoping they will help you get your Vivaldi browser up and running with 1Password.

  • onetom
    onetom
    Community Member
    Options

    Thanks!

    That mkdir -p ~/Library/Application\ Support/Google/Chrome solved the problem, indeed!

    I didn't know about the Opt-Ctrl-Click for the Quit 1Password Completely feature either.

    I remember I had this issue many many years ago. It's a pity that it still requires manual steps.
    Also, I wasn't able to find these instructions via quick googling.
    It should be mentioned in some more obvious place, I guess...

  • ag_yaron
    ag_yaron
    1Password Alumni
    Options

    Hey @onetom
    Google prioritizes results based on relevance, amount of links leading to said results and amount of views/clicks. This should be an indication that not many people are experiencing the issue you had and therefor did not need this article, so putting it in a more obvious place would do more harm than good for most users.

    We're glad to hear things are working properly for you now! We're here whenever you may need assistance with anything again. :)

This discussion has been closed.