Password doesn't autofill at WesternUnion.com
- I used this link to access the site.
- 1P automatically added my username but did not fill in my password.
- I used the 1P icon in my browser's (Firefox 72.0.2 64-bit) toolbar to encourage 1P to fill in my password, but it did not. I attempted this both by clicking on the Western Union entry and by using the submenus to specifically tell it to insert the password in the current window.
Anything else you need to know?
1Password Version: 7.3.712
Extension Version: 4.7.5.90
OS Version: Windows 10 Home 1909 18363.592
Sync Type: What does this mean, please?
Comments
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Hey @PellaAndroid ,
I tested this link and was able to autofill it properly in Firefox. Can you please try the following:
1. Delete the current login you have for this website from 1Password (copy the username/password to a temp location first so you won't lose it).
2. Go to https://www.westernunion.com/us/en/web/user/login
3. Manually fill in your details and save it as a new login using this method: https://support.1password.com/save-login-manually/
4. Refresh the page and try to autofill with 1Password.Let me know if that worked.
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Hey @PellaAndroid ,
I didn't quite understand your response there. Were you able to get it working with my steps and suggestions?0 -
Hey @PellaAndroid ,
I'm not sure if you're serious or not... my point was that I went ahead and actually tested this website for you and let you know my results so you'd know my suggestions are not just blind troubleshooting (e.g. uninstall 1Password and reinstall it / restart the computer etc).If you'd like to keep troubleshooting this, I'd be happy to.
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