2 Factor Authentication Not Working

Hi,
I had the exact same issue. The Authenticator app didn't work although Time was accurate on my iPhone.
Here is how I fixed it: Turn off and then turn on the "Set Automatically" option in Date & Time in Settings on your iPhone a few times.

Settings >> Date & Time >> Set Automatically >> Turn off and on a few times.

Having this same problem, have had it repeatedly.. Only 2fa issues with 1password, and no it's not a time issue.

I'm having the same issue starting today. The only site that is not accepting my Microsoft Authenticator app 6 digit code is 1password.com. All others work just fine. I have verified my time is perfectly accurate. I have turned off and on date and time Auto setting 5 times.

I am going to 1password.com on my phones browser and logging in. It asks me for my email, secret key, and master password. I go to the 1password app on my phone and log in there with my fingerprint. I get the secret key from the account settings and enter all 3 pieces of information. It then takes me to the next screen on the 1password login page in Chrome browser, where it asks for the 6 digit code from my authenticator app because I have this set up. I go to my Microsoft Authenticator app and open the 1password line item and see the 6 digit code. I want until a new one generates so I have 30 seconds then go back to the 1password browser on my phone and manually type in the 6 digits, at which point it tells me the code is incorrect. No matter how many times I've tried it and synced my phones date and time to be accurate, 1password will not accept my authenticator code. Every other site I have set up in Authenticator works fine and the 6 digit code is accepted. 1password.com is the only site not accepting the code,.so I can no longer get into my account settings.

Yes, same error on other devices. I can get all the way to the 6 digit entry screen and it always tells me the code is incorrect. It just won't let me in anymore. So I went into the setting on my phone app and turned off 2 factor completely, which it let me do. So now I can get into my account. I tried to reset up 2FA but when I try to set it up it asks me for the 6 digit code the authenticator app shows but when I enter it it says it's incorrect

Yes I was able to get in that way.

Hi,
I'm having the same problem as "ajakowenko". The problem is that I deleted the 2FA 1Password from the Microsoft Authenticator app. Now, I am trying to re-install but I need a QR code and can't find it. It asks me to go to my profile on an "authorized device" and turn on the 2FA. I am using it on my laptop (Browser Edge) and my Android phone. Where can I find a new QR or key to install the 1Password on Microsoft Authenticor? I can't access to my account anymore, anywhere.

I am a new member of 1Password since Wednesday...

@ag_tommy,

Thank you for the prompt reply. I have an indivudual subscription so I will contact the security support.

@ag_ana

Thank you! Here is the ticket number:

[#IIP-31235-281] 2FA not working - deleted

@ag_ana:

I received an email from Zak Kaufman from the support dept. - I believe he also looks at it. Just to let you know. I will keep you updated if he resolves it.

i am unable to enter 2FA code (authy) to sign into 1pwd on my ios device. I have tried resetting automatically setting date/time in iOS settings. Previously, i had turned off 2FA for 1pwd and then set it up again. This same 2FA setup will work with signing into 1pwd on other devices; this same Authy app successfully allows me to sign in to other applications (non 1pwd).

@ag_ana i enter the 2FA code hit enter and the screen reloads and prompts me to put in the 2FA code again. This repeats i think 3 times and then it prompts me that I am in offline mode

Hi, I'm having the issue with 2FA on my 1password iPhone app. It keeps me asking for code, I tried it several times but it keeps asking again and again. Code works when I signed in to 1Password web perfectly but not for iOS app. What am I doing wrong? I changed the code couple of minutes ago, still not working, keeps asking all the time in the app.