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Help! I can't change my email to my main email account

NGardner
NGardner
Community Member

So a while back I made an account with 1Password and decided to go a different way (LastPass.) But I came back! By that time I couldn't remember my master password and ended up requesting for the account to be deleted (Gmail one) Thinking that I could then re-use that email for a new account. It didn't work. So I made a new account with my school email that I haven't used for years. But Now I want to swap over, and I was wondering if I could get my help changing my email to my primary email again. It still says that there is already an account with the Gmail email.


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Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @NGardner! Welcome to the forum!

    It sounds like you never really delete your account, if you got that error message when you tried to create a new one. Please follow these instructions to delete your 1Password account, and you will then be able to create a new one with the same email address ;)

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