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On my home computer Windows 10 and browsing with Firefox to sign in to 1password.com

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lamipi
lamipi
Community Member
in 1Password 7 for Windows

I always have to enter my secret key to be able to login with Firefox.
Is this the intended behavior? My home computer is authorized.
And every time I log in with Firefox that browser, from the same IP every time, will get an authorized record in my settings.
But on my work computer Win 10 Enterprise x64 (1809) 17763.1039, 7.4.753 , 4.7.5.90 and 1Password subscription it works fine.

1Password Version: 7.4.753
Extension Version: 4.7.5.90
OS Version: Win 10 Pro x64 (1809) 18363.657
Sync Type: 1Password subscription
Referrer: forum-search:secret key

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @lamipi!

    Is your Firefox browser set to delete cookies on quit perhaps?

  • lamipi
    lamipi
    Community Member
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    Not for 1password.com.
    Are there some other 1Password domain cookies that I should keep?
    I did a reset of Firefox and it works now.
    Probably some other extension that was causing the problem.
    Thanks anyway.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @lamipi:

    Yes, it's possible that other extensions were interfering with this. If you see the same thing happening even when 1Password is the only active extensions, please let us know and we will be happy to take another look.

    Have a wonderful day!

This discussion has been closed.