Yep, I have been a customer since 2007 and I can't recall one registration, login or online purchase that worked end-to-end that went smoothly without some issue or annoyance. It's as if nobody in the company uses this software or tests this software in the real world. I mean you guys solve one problem for a living and companies like google can build the feature into chrome more reliably in some cases.
But the real slap in the face is that the app does not help me work around its common shortcomings. For example, if you save a new login with only a password because you missed the username, why don't you ask me to enter a username or suggest the one I use 99% of the time.
Sadly, your competition isn't much better so I am going to provide some feedback here in hopes that someone will listen or point me to some ways to address my issues.
Do other users feel the same way? How does the 1Password team feel about this? What is the company doing to address this?
Configurations aside, I have had these problems in one form or another for years across various setups and versions of this app & extensions. Working from memory here so excuse me if I get something wrong:
Chrome OSX 10.14.16
I could go on but I am running out of steam here.
1Password Version: 7.4.4
Extension Version: 1.18.0
OS Version: OSX 10.14.16
Sync Type: 1Password's Service