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Payment using Apple Pay was successful, but the account is still frozen.

Anbool
Anbool
Community Member

I used Apple Pay to purchase a one-month membership for 1password. After the payment was successful yesterday, I have received an invoice from Apple, but my 1password account is still frozen. What should I do?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_tommy
    edited April 2020

    @Anbool

    Please reach out to us using support@1Password.com, and someone from our billing team can assist you. For your privacy, we do not answer account-specific questions in the forum.

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