I need some help with a problem I'm having. The system is Windows 10, Google Chrome, 1PasswordX version 1.18.1. Desktop version: 7.4.763
When I try to log on to Gmail, the correct password value is not put into the password field by 1PasswordX. I can see the correct password in both 1PasswordX and in the Desktop application, but those values are not being put into the Gmail password field of the web page. When I reveal the password field, it's like the correct value goes in for a split second, then it gets overlaid with what looks like an old password.
Here's what preceded this episode and what I've done to try and fix the problem:
What Took Place Before the Problem:
I have been going through the process of changing 70 or so web sites on a family member's computer that contained the same passwords on multiple sites, along with weak passwords. To eliminate the inconvenience of keeping their computer for extended periods of time while I changed passwords, I created a vault on my own computer where I have been changing their passwords. After I got them all changed and tested, I shared all of the entries from the vault on my computer to the family shared vault. Then I moved all the entries from the shared vault into the family member's private vault. The entries have been tested and work properly on my system in both Chrome and Firefox. They do not work correctly after importing on the family member's computer using Chrome. There must be something different between the two systems, but I don't know where to start to identify what those differences are. I believe my browser extension updated to 1.18.1 sometime today when I was in the process of importing.
What I've tried:
I'm at a loss as to what to do next.
Thanks for any help.
1Password Version: 7.4.763
Extension Version: 1.18.1
OS Version: Windows 10
Sync Type: Not Provided